IT Officer
- Sri Lanka
We are looking for a proactive and tech-savvy IT Officer to join our growing team. This is a great opportunity for someone who is passionate about technology and eager to support and maintain IT systems in a dynamic business environment.
Key Responsibilities:
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Provide first-level technical support for hardware, software, networking, and other IT-related issues.
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Manage, maintain, and troubleshoot IT hardware including laptops, printers, and other peripherals.
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Monitor and manage LAN/WAN and wireless networks, ensuring consistent connectivity and system uptime.
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Configure and support email systems; manage user accounts and access rights.
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Assist in IT-related projects, system upgrades, and new technology implementations.
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Coordinate with external IT service providers when required.
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Maintain up-to-date records of IT assets, including hardware, software licenses, and accessories.
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Ensure adherence to internal IT policies and industry-standard security practices.
Requirements:
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Diploma in Information Technology, Computer Science, or a related field.
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1–2 years of experience in a similar IT support role.
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Solid understanding of IT hardware, operating systems, networking fundamentals, and basic troubleshooting.
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Good knowledge of IT security practices and data protection protocols.
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Strong problem-solving and analytical skills.
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Excellent communication skills and the ability to work independently under pressure.